How can we help you?

Create your profile and tell us what matters to you — values, interests, and preferences. Our AI pairs you with carefully vetted profiles. If both of you are interested, it's a match and you can start a private chat.

There isn't a fixed limit. We show you the most relevant profiles first based on compatibility and your preferences. Quality over quantity, always.

Yes. Once there's a mutual match, you can chat for free. Some premium features are optional and available via subscriptions.

No. You can create a profile, get matches, and chat after a mutual match for free. Subscriptions are optional and unlock premium features for people who want extra convenience, visibility, or more chats.

We currently offer monthly and quarterly plans. Both include priority placement in recommendations, advanced filters, "who viewed your profile", unlimited chats and weekly highlights for better discovery. Exact pricing may vary by region.

Open the Goodweds app → Profile → Settings → Current Plan. Pick a plan and complete the purchase via your app store or our secure payment gateway.

Our plans do not auto-renew by default so you're not charged until you really need them.

You can cancel at any time. Refunds follow the policies of your app store and local laws. If you believe there's an error, contact support with your order ID and we'll help.

Free: profile creation, daily recommendations, mutual-match chat (up to 2), safety features.

Premium: advanced filters, priority placement, weekly highlights, read receipts, "who viewed your profile", and unlimited chats.

Go to Settings → Account → Email to change your email and verify the new one.

Go to Settings → Account → Phone and follow the verification steps to update your number.

Tap your profile picture → Verify. Complete a quick selfie and ID check. This helps keep Goodweds authentic and safe for everyone.

We encourage thoughtful requests. If your requests are frequently reported or look spammy, we may temporarily limit your ability to send more.

If a user has restricted requests from you (e.g., after a report), you won't be able to send them a new request. They can still reach out to you if they choose.

Please write to us at hello@goodweds.com with your registered phone number or email. Our team will help you regain access.

We suspend accounts that violate our community guidelines (e.g., harassment, misleading identity, or unsafe behavior). If you think this was a mistake, write to hello@goodweds.com from your registered email with details.

See our Community Guidelines and Privacy Policy pages for full details.